- Pull up to apartment complex, park by rental office. Do not park in “future resident parking”
- Open Pest Pac, press time in
- Walk into leasing office, Greet the leasing agent, ‘Hi, my name is _____ with Environmental Pest Management I’m here today to do your pest control. Do you have a list for me? Pick up pest control list with all keys needed. Go over any special notes the manager may have regarding service. Ask for property map if you are not familiar with property
- Go to unit, knock on the door 3 times. If tenant answers the door we introduce ourselves (I’m “your name” with Environmental Pest Management) Once tenant allows us in we then ask probing questions about pest related issue; What type of pest activity is being noticed? Where have you seen activity? About how long have you noticed pest issue? Have you been using any self treatment sprays or powders? ETC. Inform tenant all people & pets in unit will need to stay away from any treated areas for a minimum of 1 hour following treatment. We do NOT discuss potential treatment plan with tenant. We do NOT discuss other units, unrelated or ongoing issues with the tenant. After gathering some information about pest issue, then move on to visual inspection
- After knocking 3 times if no one comes to answer the door, we then use key to open the door and announce yourself (I’m “your name” with Environmental Pest Management) Check to see if animals are present, if so make sure they are properly secure in a cage in areas we are not treating.
- Occasional Invaders are classified as insects and other arthropods that sporadically enter structures, sometimes in large numbers. They invade structures when conditions indoors are better than outdoor conditions, & can also be forced into unit from weather conditions
- Examples of occasional invaders are but not limited to centipedes, millipedes, pill-bugs, spiders, beetles “except carpet beetles”, stink bugs, earwigs, etc.
- Visual Inspection; For service in multifamily units “Apartment style” technician should inspect water sources in kitchen, bathroom, exterior walls in living room, bedrooms & possible entry points around window frames & doorway thresholds. For townhome, condo, & duplex units with a basement technician will also need to inspect basement area for occasional pest activity as well. Inspection should also focus on any conditions around unit that are leading to pest problem. Meaning any type of water, sanitation or exclusion work that may need fixed to eliminate pest problem will need to be documented by technician. Document by taking a picture of issue, also taking a picture of unit number on front door reporting to leasing agent following service & put information into work order system
- Formulate treatment plan; After pest identification form a treatment plan to eliminate occasional pest activity. Occasional invaders can be controlled with chemical residual sprays, dust insecticides, & granular insecticides labeled for type of pest. EPM preferred method of treatment for occasional pest activity is with chemical residual spray in the form of Talstar P, for mixture rates revert to approved chemical list If no pest activity is noticed at time of service, technician should still spray residual around areas of concern or possible pest entry areas as preventive service.
- Once treatment plan is formed technician will spray residual chemical at areas of pest activity. Spraying baseboards in bedrooms, living room, kitchen, bathroom, doorway thresholds, & window frames. An exterior spray may also be needed at technicians discretion. For large multifamily buildings technician can spray around specific unit. Never spray entire multifamily building without approval from EPM office prior to service. For townhome, condo or duplex units with patio area, technician should spray chemical residual around foundation, doorway thresholds & window frames. If technician feels its necessary to use dust or granular insecticides they are to be placed in cracks & crevices around treatment area. Never place dust or granules in open areas where people or pets can access
- Following the completion of treatment, leave door hanger on backside of front door, with name, time, and any service notes. Service notes would include areas where chemicals were applied in unit
- Return keys to rental office, give the manager any service notes from treatments. Notes should include activity levels, sanitation issues, & any recommendations for exclusion work that maintenance may need to address
- Return to truck, complete Pest Pac and work order system. Always placing any pictures taken during service into work order system. If unit is NOT in work order system, place all service information into Pest Pac notes
- Press completed service on Pest Pac, head to next stop on schedule