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Team Member Spotlight: Mike England

When customers ask for you by name, you know you’re doing something right. And that's why we have Mike training our newest pest management technicians.
May 18, 2022/by Stacy

Leadership Lesson #1: Let Go

Environmental Pest Management founder and CEO Jason Carpenter reflects on EPM’s and his own evolution.
May 2, 2022/by Stacy

Why We Are a “Best” Place to Work

Why We Are a “Best” Place to Work
By Karen Carpenter, COO

Every…
April 7, 2022/by Stacy

The EPM Way: Every Customer is a VIP

Property Manager Stevie Yeager of 985 High at the Castle shares her EPM experience – not as a property manager, but as a resident.
March 9, 2022/by Stacy

Team Member Spotlight: Sarah Baughman

From proactively managing client relationships to swiftly resolving issues, Sarah is a master at creating those exceptional customer experiences.
March 1, 2022/by Stacy

Who Cares? We Do!

COO Karen Carpenter shares our secret sauce for attracting and retaining our wonderful customers and amazing employees.
February 16, 2022/by Stacy

Team Member Spotlight: Brandon Miller

Trust and communication are critical when our techs come into your home to treat a pest problem, which is why. Brandon has become a “fan favorite”.
January 27, 2022/by Stacy

Marriage and Business: Finding Balance

Jason Carpenter shares what he and Karen Carpenter have learned over the years about striking a healthy balance at work and at home.
January 17, 2022/by Stacy

Team Member Spotlight: Michael McKibben

Sometimes called the “Fire Captain”, and the glue that holds everything together, he handles dozens of calls a day and keeps our customer at the center of it all.
December 16, 2021/by Stacy

The EPM Way: Healthier Senior Living

Jason Decapio of Related Management Company shares his experience working with our Dayton team on Biltmore Towers.
November 19, 2021/by Stacy

Team Member Spotlight: Julie Ruzicka

She does it at home as a mom, and behind the scenes at EPM, making sure customers’ money-related questions are answered and all our finances are in order.
November 5, 2021/by Stacy

Superheroes Don’t Work Alone

Jason Carpenter discusses the importance of having certain individuals lead important functions in the business, and how he sets them up for success.
October 26, 2021/by Stacy

Team Member Spotlight: Jamie Reisinger

He’s a bedbug whisperer, an apartment community pest management specialist, a certified EPM trainer, and a singer in a band. What can’t this guy do?
October 4, 2021/by Stacy

Building a Culture of Empathy

Building a Culture of Empathy
I was recently asked to present…
September 22, 2021/by Stacy

Team Member Spotlight: Brandon Carpenter

Team Member Spotlight: Brandon Carpenter
Let Me Tell You About…
August 25, 2021/by Stacy