
Team Member Spotlight: Mike England
When customers ask for you by name, you know you’re doing something right. And that's why we have Mike training our newest pest management technicians.
May 18, 2022/by Stacy
Leadership Lesson #1: Let Go
Environmental Pest Management founder and CEO Jason Carpenter reflects on EPM’s and his own evolution.
May 2, 2022/by Stacy
Why We Are a “Best” Place to Work
Why We Are a “Best” Place to Work
By Karen Carpenter, COO
Every…
April 7, 2022/by StacyBy Karen Carpenter, COO
Every…

The EPM Way: Every Customer is a VIP
Property Manager Stevie Yeager of 985 High at the Castle shares her EPM experience – not as a property manager, but as a resident.
March 9, 2022/by Stacy
Team Member Spotlight: Sarah Baughman
From proactively managing client relationships to swiftly resolving issues, Sarah is a master at creating those exceptional customer experiences.
March 1, 2022/by Stacy
Who Cares? We Do!
COO Karen Carpenter shares our secret sauce for attracting and retaining our wonderful customers and amazing employees.
February 16, 2022/by Stacy
Team Member Spotlight: Brandon Miller
Trust and communication are critical when our techs come into your home to treat a pest problem, which is why. Brandon has become a “fan favorite”.
January 27, 2022/by Stacy
Marriage and Business: Finding Balance
Jason Carpenter shares what he and Karen Carpenter have learned over the years about striking a healthy balance at work and at home.
January 17, 2022/by Stacy
Team Member Spotlight: Michael McKibben
Sometimes called the “Fire Captain”, and the glue that holds everything together, he handles dozens of calls a day and keeps our customer at the center of it all.
December 16, 2021/by Stacy
The EPM Way: Healthier Senior Living
Jason Decapio of Related Management Company shares his experience working with our Dayton team on Biltmore Towers.
November 19, 2021/by Stacy
Team Member Spotlight: Julie Ruzicka
She does it at home as a mom, and behind the scenes at EPM, making sure customers’ money-related questions are answered and all our finances are in order.
November 5, 2021/by Stacy
Superheroes Don’t Work Alone
Jason Carpenter discusses the importance of having certain individuals lead important functions in the business, and how he sets them up for success.
October 26, 2021/by Stacy
Team Member Spotlight: Jamie Reisinger
He’s a bedbug whisperer, an apartment community pest management specialist, a certified EPM trainer, and a singer in a band. What can’t this guy do?
October 4, 2021/by Stacy
Building a Culture of Empathy
Building a Culture of Empathy
I was recently asked to present…
September 22, 2021/by StacyI was recently asked to present…

Team Member Spotlight: Brandon Carpenter
Team Member Spotlight: Brandon Carpenter
Let Me Tell You About…
August 25, 2021/by StacyLet Me Tell You About…