So Much More than Killing Bugs

By Eva Nicolosi I’ve always been curious about how EPM pest control technicians do their job. I at least understood it’s much more involved than just spraying some chemicals around. My family has used their services for years and my friend…

Team Member Spotlight: Shaun Fent

Let Me Tell You About Shaun By Michael McKibben, General Manager You could call him “Mr. Specialist” or “Mr. Everything.” EPM’s Certified Trainer, Shaun Fent, can address it whether it slithers, crawls, flies or runs. He specializes…

Out in the Field with EPM

As the daughter of EPM’s owners, Jason and Karen Carpenter, I’ve grown up in the pest management business. I spend summers interning in my parents’ office, performing all kinds of tasks like updating the CRM, processing credit card and…

Team Member Spotlight: Tiffany Aleksiejczyk

Let Me Tell You About Tiffany By Karen Carpenter, COO We can confirm…thanks to our Property Management Manager, Tiffany Aleksiejczyk. What I mean by that is that Tiffany elevated our appointment confirmation procedures right out of the…

The EPM Way: Calm, Care and Comfort

When our phone rings, we understand what’s happening on the other end of that line. Somoene is in distress. No matter the pest – from roaches to termites to snakes – if you’ve got ‘em, you’re stressed out about it. Sure, it’s our…

Team Member Spotlight: Darrin Dugger

Let Me Tell You About Darrin By Michael McKibben, General Manager Since Darrin joined EPM nearly four years ago, he’s figured out a lot of different ways to get a wide variety of stains on our white company shirts – but we wouldn’t…

Business Growth: It Takes a Village

Karen Carpenter, COO Several years ago, I asked my business owners peer group, “How do you know when it’s time to hire a bookkeeper?” To a person, they all said, “Oh, you will know.” And they were right. It was like when I asked…

The EPM Way: A Whole New Level of Service

As you may already know, our one-of-a-kind operating model, including our proprietary Work Order System, helps property managers do their jobs more effectively, while keeping their properties pest-free and their residents happy. But what…

Team Member Spotlight: Shanna Davis

Let Me Tell You About Shanna By Karen Carpenter, COO When Shanna joined us a little more than two years ago, she was hired in as a Property Management Coordinator. In this role it was her job to make sure our numerous multi-unit properties…

Grow Our People, Grow Our Business

By Karen Carpenter, COO  Environmental Pest Management has been fortunate to experience tremendous growth over the last twenty years, and especially so this past year. Much of that growth has been a result of building a strong company culture…